Rescue One Air Testimonials
Top Notch Service
My family couldn’t be more thankful for the top notch service provided by Rescue One. I purchased and had a new unit installed, which from day one never ran correctly, ultimately leading to a leaking roof that caused my ceiling to cave in! The installing company repaired the damages but still could never get the unit running properly. I then called yet another AC company that sent out a technician that advised that the unit needed to be replaced due to a Freon leak and would cost upwards of $13,000. After being referred by a friend to Rescue One, I made a final call and that third call was a charm. They sent out a technician by the name of Cory, who responded promptly, was able to quickly identify and describe the problem, provide honest and very reasonable options, and furthermore a service plan to ensure its performance going forward. At a fraction of the previous quote, my AC is running better than ever and I have peace of mind going into the triple digit Arizona summer and for years to come that my family will be cool and comfortable. I’m confident that I’ll never again have to make more than one call. Thanks again Cory and Rescue One Air!!!
Our air conditioning stopped working during the hottest part of the day. My wife and our newborn twins were suffering as the temperature kept rising in the house. I called other AC companies to come out but there were no available techs at that time. Rescue One Air didn’t have that problem. Prompt response to our call for service was a good first impression. The repair technician took the time to explain our problem in terms that we could understand. Fortunately he was able to fix our problem with a simple replacement part. The service technician made sure we understood it may happen again in the future and we eventually will need a new system. We were educated on various systems which would work best for our house. I am surprised to say there was no sales pitch to upgrade my air system or to sell me unnecessary parts. Rescue One demonstrated excellent customer service and will no doubt be my choice for service in the future.
Know the Business
We would like to begin by saying it’s great to work with a company that truly knows it’s business and thats Rescue 1 Air. We replaced the entire HVAC system in our home and contacted multiple contractors for the best resolution to the heating and AC issues we were having. Some parts of our home were never warm in winter and that resulted in additional heaters, in the summer the AC couldn’t keep temp due to the location of our home and multiple windows that faced the west. Scott came to the house and was able to diagnose the problem and had a solution to problems, along with pricing and a time line for the installation. All this was done in a single visit. After very professional installation and an excellent staff of installers we now have a very cozy and warm home. We were also able to use the AC just before it turned cold and the house cooled extremely well. Thanks so much for all you did for us, it was great working with Rescue 1 Air. From the scheduling to the installment!
I will use Rescue One
I will use rescue air for all my AC needs. Cory was the tech. who came to my house. Was very knowledgeable about what was going on with my system. Was very personable. I recommend them for all your AC needs.
Quality Service & Professionalism
The team at Rescue One Air demonstrate what quality service and professionalism is all about when it comes to HVAC repair. I recently had brand new duct work installed to help alleviate some hot areas in my home. All who were involved from the owner of the company (thank you Jason) to the supervisor (thank you Darren), to the contractor (thank you Brian) and installer (thank you Tuan) provided a level of service that was exemplary. I will say that after the installation, there were a few issues regarding balancing which were resolved in a timely manner. I would wholeheartedly recommend their services. Their degree of reliability, professionalism and years of experience are bar none.
We have had a swamp cooler in our home ever since we bought it about 16 years ago and we were miserable every summer and then I called rescue one air and Tom came out and installed the air conditioner and we’re finally comfortable and cool. Tom answered all our questions and addressed all our concerns. He was really funny he had us all laughing. It felt like he actually cared and took the time to get to know us. He even held our new baby boy (6 months old). Thank you so much, Tom and rescue one air. We are finally going to enjoy the summer. Bring on those high temperatures! I’m happy. Our kids are happier. And my wife and I have even gotten along better.(happy wife…happy life!) thanks so much.
Tech did a great job and was very competent, and did the job quickly. I had a very warm house during the hottest part of June. Rescue One fixed the problem. They were efficient and quick. The tech was very knowledgeable and didn’t mind answering my many questions about how to deal with the air conditioning issue and how to avoid a repeat problem.
Amazing Customer Service
Thank you Scott C. for amazing customer service! Always nice to have someone explain how it all works, go above and beyond to offer excellent service plans and give you a deal without making you feeling like your getting a sales pitch. Had a great experience today and would refer them to anyone!!!
Thanks again Rescue One Air!!!
Rescue 1 Air are extremely efficient at what they do and at a very good price. I shopped around before making my final decision and I am glad I did. Now I have a reliable partner in Rescue 1 Air to call if I should ever need this type of service. Highly recommend – fair, courteous and patient in explaining the issue at hand.
Darren explained everything in detail.. Great service. Will do business from here on! Thanks
Scott came out today, he was efficient and very polite i will definitely be using this company any time needed and will tell family and friends about you guys.