We have had a swamp cooler in our home ever since we bought it about 16 years ago and we were miserable every summer and then I called rescue one air and Tom came out and installed the air conditioner and we’re finally comfortable and cool. Tom answered all our questions and addressed all our concerns. He was really funny he had us all laughing. It felt like he actually cared and took the time to get to know us. He even held our new baby boy (6 months old). Thank you so much, Tom and rescue one air. We are finally going to enjoy the summer. Bring on those high temperatures! I’m happy. Our kids are happier. And my wife and I have even gotten along better.(happy wife…happy life!) thanks so much.